SISTEM PENDUKUNG KEPUTUSAN PENENTUAN PEMBIAYAAN ULANG PADA PT.FIFGROUP CABANG KOTABUMI MENGGUNAKAN METODE TECHNIQUE FOR OTHERS REFRENCES BY SIMILLARITY TO IDEAL SOLUTION (TOPSIS)

Abstract

The increasingly fierce competition in the business world makes companies
have to be smart in looking at the opportunities and needs of the community, so the
company issues a Refinancing program for consumers who want to guarantee their
vehicles and payments for these vehicles are made in installments. So far, customers
who will apply for Refinancing at PT. FIFGROUP Kotabumi must submit the
requirements for a photocopy of e-KTP, photocopy of KK, photocopy of income,
photocopy of bank statement and photocopy of electricity account. In determining
the provision of Refinancing, it is still prioritizing the analysis of employees who are
tasked with surveying the condition of consumers who will apply for Refinancing at
FIFGROUP Kotabumi, so that in determining credit recipients it is sometimes not
objective so that bad loans often occur which hinder the circulation of money at
FIFGROUP Kotabumi.
Decision Support System (DSS) is one of the company's solutions that help
make decisions about consumers who are eligible or not eligible for Refinancing. To
design a decision support system, a calculation method is needed that is used to solve
problems with many criteria. One of the calculation methods used is the Technique
For Others References By Simillarity To Ideal Solution (TOPSIS) method. The basic
concept of the TOPSIS method is based on the concept that the best alternative not
only has the shortest distance from the positive ideal solution but also has the
farthest distance from the negative ideal solution, thus the TOPSIS method is very
suitable for calculating the determination of prospective Refinancing recipients. The
results of this built decision support system can produce more objective decisions.
Resulted in 6 accepted and 4 rejected customers which can be used as a
recommendation for determination to PT. FIFGROUP Kotabumi Branch.